What to do if you suspect fraudulent activities.
A fundamental part of our business is fraud prevention. We know that you want to receive an exceptional customer experience, and we also know that safeguarding your financial security is essential.
If your contact, beneficiary, or another party you are paying has changed their bank account details, or you have received digital correspondence that you aren’t happy with please stop and verify the new bank account details by picking up the phone and speaking to them directly.
If you are still concerned, please contact our customer service teams here… and DO NOT make the payment.”
